Method
Four stages from messy events to shared views
A service-model page for how Cloud Beaconhub runs product usage analytics work with B2B software teams.
- Frame the decisions. We collect the product, CS, and leadership questions already on your calendar—activation, feature uptake, expansion signals—and refuse to invent metrics that nobody owns.
- Audit instrumentation and reporting. Event names, properties, dashboards, and spreadsheet workarounds are reviewed against those decisions. Gaps and collisions are written in plain language.
- Design the few views that matter. Wireframes and chart narratives cover the three highest-value perspectives. Extra charts wait until the first set earns trust.
- Handoff with your analysts. A workshop transfers definitions, thresholds, and refresh habits so your team maintains the work after the engagement closes.
Where this method shows up
The flagship Product Usage Analytics Assessment follows all four stages. Dashboard design and retainers pick up from stage three when your taxonomy is already stable.